Grant's Financial Services Client Satisfaction Survey 

The questions below concern the services the professionals of Grant's Financial Services have provided to you. 
So that we might improve our overall relationship and better serve you, we are asking you to candidly answer these questions. 

Thank you in advance for your time.
I. RESPONSIVENESS
GFS associates are available, accessible and responsive.

They deliver work product when or before I expect it and follow through on commitments.

They communicate delays and changes to project timeline/scope as necessary. 
How can GFS improve in this area?
GFS associates look for ways to help me improve profitability and achieve success and then help implement solutions.   

I have confidence in GFS advice and performance. 
II. WORK PRODUCT/PROJECT MANAGEMENT
How can GFS improve in this area?
III. COST EFFECTIVENESS & BILLING PRACTICES
GFS accurately estimates fees and scope of projects.

Their fees are fair and competitive.      
 
Their invoices are timely and easy to understand.    
How can GFS improve in this area?
IV. COMMENTS  Please provide any additional comments about GFS, staff, communications, etc.
V. CONCLUSION   If you had occasion to do so, would you refer GFS to a colleague, family member or friend?
Please provide your contact information.
Name:
 
Title:

Company Name:
 
Address:
 
Phone Number:
 
E-Mail:
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